Sales

One Horn Blog #28: 5 Questions to Enable You Exceed Your Shipper’s Expectations

It’s always exciting when a new shipper agrees to give you a chance.  It’s also very nerve-wracking, because you so want to please him/her in order to build a strong relationship and ultimately get more business.  The best way to find out someone’s expectations is simply to ask, but many people find this difficult.  However,

Sales

One Horn Blog #27: Does Sales Ever Feel Like Dating to You?

I never really thought of sales like dating until I was chatting with Joel McGinley of TranStrategy Partners.  We were actually talking about recruiting, but as in everything, I try to think about how what I learn can be applied to making freight agents more efficient and effective. This probably should have been my Valentine’s